Choose Your Support Experience

Our premium support memberships

provide access to remote assistance, priority scheduling, and more.

Watch the video to learn more about our membership experience or schedule a consultation with one of our membership specialists for more information.

Choose Your Support Experience

and get 5% off your membership with Annual Billing

Essentials+

You value 24/7/365 access to the support team.

FEATURES
✓ 24/7 Remote Support within 60 min
✓ Remote appointments with Adv Support

Priority

You also need the flexibility to schedule on-site appointments tailored around your schedule.

FEATURES
✓ 24/7 Remote Support within 30 min
✓ Remote appointments with Adv Support
✓ Prioritized appointment scheduling
✓ Discounted labor rates – 10%
✓ On-site support within 3 business days for urgent issues
✓ 1 x annual tech review

Proactive

You also value a hands-off approach to keeping your system online, all the time.

FEATURES
✓ 24/7 Remote Support within 30 min
✓ Remote appointments with Adv Support
✓ Prioritized appointment scheduling
✓ Discounted labor rates – 10%
✓ On-site support within 2 business days for urgent issues
✓ 1 x annual tech review
✓ Weekend appointments
✓ Loaner equipment, if available

✓ Proactive system monitoring
✓ Waived trip fees

Signature

Reserved for our most discerning clients with a 10-min. response time on top of all of the other features.

FEATURES
✓ 24/7 Remote Support within 10 min
✓ Remote appointments with Adv Support
✓ Prioritized appointment scheduling
✓ Discounted labor rates – 20%
✓ On-site support within 1 business day for urgent issues
✓ 2 x annual tech reviews
✓ Weekend appointments

✓ Loaner equipment if available
✓ Proactive System monitoring
✓ Waived trip fees
✓ 10% discount on equipment upgrades for annual members
✓ Skip the line, every time

Featured Member Benefits

Rapid Response 24/7

Our memberships offer guaranteed response times from our remote support team 24/7/365. If an urgent issue can’t be resolved remotely, our plans offer prioritized scheduling to get your system back on track as soon as possible.

Prioritized Scheduling &
After-Hours Appointments

Our memberships offer guaranteed response times from our remote support team 24/7/365. If an urgent issue can’t be resolved remotely, our plans offer prioritized scheduling to get your system back on track as soon as possible.

Proactive System Monitoring

Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.

Exclusive Service Discounts

Everyone likes a deal, right? Members receive preferred labor rates and other exclusive service discounts. 

Ready For A Better Technology Experience?

Our team of technology experts can answer any questions you might have and help you select the right membership for you.

✆ text or call 952.522.7362
✉ support@synergy-ts.com

Synergy Technology Solutions

Contact Us

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