You also need the flexibility to schedule on-site appointments tailored around your schedule.
FEATURES ✓ 24/7 Remote Support within 30min ✓ Remote appointments with Adv Support ✓ Prioritized appointment scheduling ✓ Discounted labor rates – 10% ✓ On-site support within 3 business days for urgent issues ✓ 1 x annual tech review
You also value a hands-off approach to keeping your system online, all the time.
FEATURES ✓ 24/7 Remote Support within 30min ✓ Remote appointments with Adv Support ✓ Prioritized appointment scheduling ✓ Discounted labor rates – 10% ✓ On-site support within 2 business days for urgent issues ✓ 1 x annual tech review ✓ Weekend appointments ✓ Loaner equipment, if available ✓ Proactive system monitoring ✓ Waived trip fees
Reserved for our most discerning clients with a 10-min. response time on top of all of the other features.
FEATURES ✓ 24/7 Remote Support within 10min ✓ Remote appointments with Adv Support ✓ Prioritized appointment scheduling ✓ Discounted labor rates – 20% ✓ On-site support within 1 business day for urgent issues ✓ 2 x annual tech reviews ✓ Weekend appointments ✓ Loaner equipment if available ✓ Proactive System monitoring ✓ Waived trip fees ✓ 10% discount on equipment upgrades for annual members ✓ Skip the line, every time
Our memberships offer guaranteed response times from our remote support team 24/7/365. If an urgent issue can’t be resolved remotely, our plans offer prioritized scheduling to get your system back on track as soon as possible.
Prioritized Scheduling & After-Hours Appointments
Our memberships offer guaranteed response times from our remote support team 24/7/365. If an urgent issue can’t be resolved remotely, our plans offer prioritized scheduling to get your system back on track as soon as possible.
Proactive System Monitoring
Wouldn’t it be nice if someone could remotely monitor the health of your system? Our service team is trained to identify problems, begin troubleshooting, and put intelligent solutions into motion before the problem becomes an inconvenience.
Exclusive Service Discounts
Everyone likes a deal, right? Members receive preferred labor rates and other exclusive service discounts.